how_to_leave
Leaving is one line.
Published before you sign up, because "what if you go away" is a fair question to ask a small company and it deserves a real answer rather than a reassuring one.
the_instrumentation_is_not_ours
Your error tracking moves with a config change.
We accept the Sentry protocol, so the SDK in your codebase was never ours to hold. The same property that makes arriving easy makes leaving easy, and we are not going to pretend that is an accident.
dsn: 'https://…@in.vinktar.com/1'
dsn: 'https://…@o0.ingest.sentry.io/0'That is the whole migration for the error half — back to Sentry, or on to GlitchTip, Bugsink or anything else that speaks the same protocol. No SDK to rip out, no re-instrumentation, no window where you are running blind.
taking_your_data
What you can take, and what is still manual.
Raw events, by query
The SQL editor runs SELECT straight over your event stream, and the same query is available through the GraphQL API, so a script can page the whole history out.
Dashboard panels, as CSV
Any panel exports its underlying series to CSV from the panel menu.
Issues and their metadata
Every issue, occurrence and release is readable through the same GraphQL API the app uses. Nothing is held behind a surface only we can call.
Not yet: one button for all of it
There is no single archive download today. Getting the full history out means a script against the API, and we would rather say that here than imply a button exists. It is on the list; when it ships, this paragraph changes.
if_you_stop_paying
And if you simply stop.
Nothing is deleted for non-payment
No lockout, no data held hostage. The workspace decays to the free tier and its history window with it.
A downgrade is reversible for 30 days
Out-of-window history is hidden from reads but not deleted during the grace window. Re-upgrade inside it and everything reappears.
Deletion is real when you ask for it
Deleting a project or workspace purges its rows from the warehouse as well as the control plane — not a flag, an actual delete.
Tell us why, if you feel like it
No exit interview, no retention call. An email is plenty and it is genuinely useful.